Mobile service · Updated October 13, 2026
Payzio mobile privacy
This policy describes the Payzio mobile service operated by 18222916 Canada Inc. The separate website privacy policy covers public-site inquiries.
Information collected
When you use an available Payzio account feature, 18222916 Canada Inc. may collect contact and identity details, verification evidence, transaction instructions and records, and device or security data needed to provide and protect the service.
Purposes
We use information to verify identity, screen for sanctions and fraud, process available services, comply with applicable recordkeeping and reporting duties, and support and secure accounts.
Service providers and disclosure
Information may be shared with identity-verification, screening, messaging, payment, and payout providers where needed for an available service, and with authorities where required by law. We do not sell personal information.
Retention and access
Identity, transaction, security, and consent records are retained according to their purpose and applicable legal requirements. Access is restricted to authorized personnel and service providers. Retention periods can differ by record type and legal hold.
Mobile messaging
We do not sell or share your mobile number, mobile information, or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Messaging providers and carriers may receive the information needed to deliver requested account-verification and security messages and operate the program; they may not use it for their own marketing.
Your choices and rights
SMS requires your express opt-in. Reply STOP to cancel SMS or HELP for assistance. Subject to applicable law, you may request access to or correction of your personal information by contacting privacy@payzio.com.
Security and contact
We use administrative and technical safeguards intended to protect information. No transmission or storage system is guaranteed completely secure. For privacy questions contact privacy@payzio.com, and for account or messaging help contact support@payzio.com.